FAQs

How long does delivery take?

Delivery time is 7–12 business days.

You’ll receive a tracking number as soon as your order is on its way.

Not satisfied? Money back.

Not happy with your purchase? We’ll refund the full amount.

How does returning work?

You have 14 days to return your order or change your mind.

When can I reach ShopNuvella?

At Nuvella, we're here for you 24/7 — because customer satisfaction is our #1 priority.

How long do I have to return my order?

You have 14 days to return your item or change your mind after receiving your order.

  • Fast & Free Shipping

  • 30-Day Return Policy